Artificial Turf Supply makes it easy for you to start the ordering process right from your computer. Our website is designed to be useful to any customer interested in purchasing artificial turf grass. Whether you are a Contractor, a Do It Yourself person or have engaged the services of a professional installer, you will save hundreds or even thousands of dollars on your artificial turf grass needs when you purchase from Artificial Turf Supply.
Artificial Turf Supply features pricing that is substantially less than suggested retail prices. You can save up to thousands of dollars on your artificial turf grass project! We set very competitive prices for all of our artificial turf grass products. You can always be assured of our dedication to providing you with the most competitive pricing and exceptional value.
Artificial Turf Supply carries a wide variety of Artificial Turf Grass products. Shipping rates vary depending on the product selected, destination and square footage needed.
We work with several of the most well respected shipping companies in the United States. We have worked out arrangements with these carriers that specialize in LTL (less than truckload) shipments. At the current time we are able to service approximately 99% of the United States. This enables us to implement stringent distribution and logistics controls. Since we work so closely with our dedicated shipping partners, we are able to fine-tune a very complicated process of packaging and shipping. Moreover, Artificial Turf Supply has tremendous clout and buying power because of our huge volume with these carriers, this enables us to pass on the savings to you.
This unique and distinct advantage means your Artificial Turf Grass can be delivered directly to your job site. Since we work closely with our carries, we are able to perfect the residential/commercial delivery process. All residential and business deliveries are curbside. The driver is not responsible to assist with the offload of any materials from the truck. You must have the appropriate manpower and/or equipment at the delivery location to unload your shipment and sign for the completed delivery.
Be sure to inspect ALL items delivered and confirm there is no damage or shortages prior to signing the delivery receipt. Once materials are signed for with a clean and clear proof of delivery, in good standing, it is no longer the responsibility of shipping company, therefore, all claims for damaged products, products with concealed damage, or incorrect products will be declined by the shipping company and Artificial Turf Supply.
If your order is received damaged, wrong, miscut or short, you MUST note the damage on the freight carrier’s delivery receipt (Proof of Delivery) and notify Artificial Turf Supply Customer Service immediately. Please take several pictures before signing delivery receipt. Pictures should include several angles of the damage, the noted delivery receipt AND the label/bar code affixed to the packaging. These photos are needed to identify your order and are required to resolve any issues regarding your order and/or to initiate a return or replacement.
You will have FIVE (5) days from the time of delivery to submit the above requested documentation and pictures to file a claim with ATS.
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Take your time when inspecting the order. Even if the delivery driver appears to be in a rush, it's important that you make notes of any damages or missing products right away so we can make the proper claim.
Confirm that the number of rolls and/or pallets received matches the number on your receipt.
Take photos of the delivery on arrival.
Write down any rolls/material that appear to be damaged. Damage MUST be noted on your delivery receipt to process a proper claim.
All our quotes with shipping can include residential or commercial delivery. For further discounted shipping local terminal pickup can be arranged. Note: Because residential delivery can get expensive, Artificial Turf Supply recommends that our customers pick up their orders at the nearest shipping terminal. This is the most efficient and least expensive way to get your artificial turf grass.
As always, the consultants at Artificial Turf Supply are eager to help in any way we can. Please contact us if you have any questions or you can reach us by phone toll free at 877.525.TURF (8873).
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Artificial Grass is Our Specialty