Over the past few years, we have heard terrible stories from artificial grass customers that had not done enough research before making their synthetic grass purchase. With these bad experiences in mind, we thought we would assemble a few key things you should be aware of before buying any synthetic grass from a company.
• Get a Sample Before You Buy
Many people have purchased synthetic grass sight unseen and have regretted their decision upon inspecting the turf when it arrives. If the artificial grass you are considering buying is substantially lower than the rest of the artificial turf companies have to offer, then it is too good to be true and you should request a sample before purchasing any turf from a company. Upon approving a sample, you will feel more secure about your purchase of synthetic grass and not have to experience trying to get your refund from customer service or a product return
• Beware of Counterfeit Synthetic Grass
Like most American products, Synthetic Grass is no exception to counterfeiting. Overseas companies have infiltrated our ports with cheap artificial grass that has been made overseas with no testing for our health and safety. Furthermore, people are not being told that these products were NOT made in the USA.
American made synthetic grass is regulated by testing and safety regulations to protect the public and their pets from any harmful chemicals being used to manufacture the products.
However these overseas products have never been tested for material and safety in the United States. No one has any idea what is going to happen with this foreign turf once it is installed, despite claims of an 15 Year warranty.
Like most counterfeiting of products the seller is hoping you assume the synthetic grass was made in the USA but the EASY WAY TO SPOT this counterfeit turf is to ask for the width of the turf. Counterfeit turf from overseas comes in a 12 foot width. All artificial grass products made in Dalton, Georgia, USA are 15 foot wide.
ArtificialTurfSupply.com proudly provides quality products manufactured in the USA. If you have any questions about products or safety, please feel free to contact an ArtificialTurfSupply.com specialist today. We are here for you.